Patience is a Virtue: Wait to Reactivate Cancelled Sections
If you mistakenly cancel a class, you must wait at least 5 minutes before reactivating it. Why, you might ask? The integrations between SIS and Course Search & Enroll are complex. It can take minutes, not seconds, for class status changes in SIS to be fully processed by CS&E. If you cancel then quickly reactivate a class, you risk making it entirely unavailable in CS&E.
Here’s the correct order of operations:
- You cancel a class then realize it was a mistake, e.g., you accidentally cancelled the wrong section of a course or you cancelled a class in the wrong term.
- Wait 5 or more minutes. Refill your beverage, stretch your legs, do other work, etc., but do not update the class status yet.
- After sufficient time has passed, update the class status from Cancelled to Active.
- Remember to re-add class info that was automatically deleted when you cancelled the class, such as day/time meeting pattern and instructor.
After you vow to not mistakenly cancel a class again, cut yourself some slack. Remember our never-ending mantra: this work is complicated!