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Smart Restart

The University of Wisconsin­–Madison plans to begin fall classes as scheduled on September 2 and offer in-person instruction in many courses until the Thanksgiving recess, at which time the last nine days of instructions will occur virtually. To safeguard the health of the community, the university will enact the “Smart Restart” plan, which outlines the university’s approach to dealing with major issues such as instruction, health and safety, housing and dining and more.

Limited Staffing

In order to adhere to safety guidelines, staff will be working remotely as of 8am, Monday, March 16th. However, Office of the Registrar (RO) team members are continuing to be available to students, staff, faculty, and alumni. RO staff will not be available for any in-person visitors, but continue to be able to answer phones, actively monitor emails and provide most services virtually. The UW community is encouraged to continue communicating by email and to send any attachments, forms, etc. to
Thank you for your cooperation and patience.
For more information regarding the Smart Restart plan, visit this page.
For more information regarding COVID-19 news from campus visit this page.

Office Hours

weekdays from 8:00 am to 4:30 pm
10th floor • 333 East Campus Mall • Madison, WI 53715 • Google map

If the information you are looking for cannot be found on our website or KnowledgeBase, please feel free to contact us.



fax 608-265-8946

phone options for questions:

Faculty and staff, press 1 then

  • press 1 | curriculum support, including schedule of classes and classroom scheduling
  • press 2 | credit evaluation services, including transfer of undergraduate course or test credits
  • press 3 | all other questions, including grading and degree questions
  • press 4 | to hear the options again


All other callers, including students, press 2 then

  • press 1 | Bursar’s Office and billing or tuition assessment
  • press 2 | Office of Admissions & Recruitment and application status inquiry
  • press 3 | transfer of course or test credits for undergraduate students
  • press 4 | assistance enrolling in classes or questions about MyUW Student Center
  • press 5 | Residency status
  • press 6 | all other inquiries, including student records, UW-Madison transcripts, certifications and diplomas
  • press 7 | to hear the options again


or contact a specific service area using the email addresses below.

In your email please provide the following: (1) Name, (2) Campus ID, and (3) a detailed description of feedback, request or inquiry.

Specific services

Course Search & Enroll help read more 608-264-4357

Residence for tuition purposes read more 608-262-1355

Credit Evaluation Services read more 608-890-4000

Curricular Services read more 608-262-6345

Degree Audit Encoding Services read more
Data requests and institutional data read more use the form on this page for a data request.