Diplomas

FAQs

Degrees

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When will my degree be posted?

Degree posting can take up to 4-6 weeks after the degree conferral date.

How can I check if my degree was posted?

Login to MyUW>>Student Center>>Academic Records>>View My Degrees.
Click here for step-by-step instructions.

How can I obtain a letter verifying the degree?

Once posted, you may download a degree verification letter by logging in to MyUW>>Student Center>>Academic Records>>View My Degrees and clicking the “Print Degree Letter” button. Click here for step-by-step instructions.

In case you need additional text on the letter or for it to be sent directly from the university, please contact the Office of the Registrar.

Note to graduate students- graduate students may request a degree completion letter if they have completed all degree requirements and deposited their thesis or dissertation and are waiting until the next degree conferral date to receive their degree. Degree completion letter are only available until the degree conferral date. For more information see Degree Completion letters for Graduate students.

Will the degree be listed on my transcript?

Yes, once the degree is posted, it will be listed on official/unofficial transcripts in the “Degrees Awarded” section near the top of the transcript. If you have previously requested a transcript, you may need to order a new copy.

It’s been over 6 weeks after the degree conferral date, but my degree is not posted. Who should I contact?

My degree was posted but my certificate/additional major wasn’t, why is that?

Certificates and additional majors might take longer to be posted.

Diplomas

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When will I receive my diploma?

A diploma will be automatically ordered shortly after your degree is posted, if there are no holds on your record. Once ordered, it can take 2-3 weeks plus mail delivery time to arrive.

Do I need to request my diploma?

There no need to request a diploma, it will be automatically ordered shortly after a degree is posted.

Note to international students- international students must add a diploma address in Student Center>>Profile for a diploma to be ordered. Click here for step-by-step instructions.

Will I receive an update on the status of my diploma?

An email will be sent to your wisc.edu email address once the diploma has been mailed.

Where will my diploma be sent?

Diplomas will be mailed to your home address on record, unless you have added a diploma address. May and August 2021 graduates are especially encouraged to add/verify a Diploma address to ensure accurate and timely delivery of the diploma and red diploma cover. Click here for step-by-step instructions on viewing/editing your addresses.

Note to international students- international students must add a diploma address in Student Center>>Profile for a diploma to be ordered. Click here for step-by-step instructions.

Can I change the address after the diploma is sent?

Since diplomas are printed and sent by a 3rd party vendor, we cannot edit the mailing address once the order has been placed.

When is the latest can I edit my address for diploma mailing?

We would recommend editing the address as soon as possible, and no later than the degree conferral date (for May 2021 graduates, the conferral date is May 9th) to prevent the diploma from being mailed to the wrong/inactive address.

Can the diploma be tracked once sent?

December 2020, May 2021, and August 2021 graduates: A tracking number will be sent to your wisc.edu email address once the diploma has been mailed.

All other graduates: We apologize for the inconvenience, but tracking is not available.

It’s been X days since my diploma was mailed, but I never received it. Who should I contact?

Please allow 30 days for the diploma to arrive. If you have not received your diploma in the mail 30 days after being notified it was sent, please contact the Office of the Registrar.

Can I pick up my diploma on campus?

No, the Office of the Register does not print or manage diplomas. Diplomas are printed and sent by a 3rd party vendor and will be sent directly to you by mail.

Will my major be listed on my diploma?

UW-Madison diplomas list the student’s legal name, degree earned, and any applicable degree-level Honors earned through an Honors program.
Degree name formats vary from program to program. Majors are not listed on the diploma, unless they are part of the degree being earned.

You can verify your major’s degree name by selecting the Majors, Options, and Degrees List PDF in this link.

I completed two majors, will I receive more than one diploma?

At UW-Madison, double majors consist of two majors attached to a single degree, as opposed to two separate degrees, each with its own field of study.

Since diplomas reflect the degree you have earned, only one diploma is awarded. All degrees, majors, certificates and honors earned will be listed on your transcript and included in any degree letters.

I completed a certificate, will I receive a paper certificate?

Although uncommon, some departments will produce and provide students with a paper certificate. You are welcome to contact the relevant academic department to inquire about the certificate you completed.

CeDiplomas

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When will a CeDiploma be available?

A certified electronic diploma (CeDiploma) will be available once your diploma has been mailed out, approximately 3 weeks after the degree was posted. An email will be sent to your wisc.edu email address once a CeDiploma is available.
For more information about CeDiplomas.

My degree was posted but a CeDiploma is not available. Why is that?

A certified electronic diploma (CeDiploma) will be available once your diploma has been mailed out, approximately 3 weeks after the degree was posted. An email will be sent to your wisc.edu email address once a CeDiploma is available.
For more information about CeDiplomas.

Diploma Covers

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Will I receive a diploma cover?

Yes, a diploma cover will be mailed to your home address on record, unless you have added a diploma address. You are encouraged to add/verify a Diploma address to ensure accurate and timely delivery of the diploma cover. Click here for step-by-step instructions on viewing/editing your addresses.

December 2020, May 2021, and August 2021 graduates: Your diploma cover will be mailed along with your diploma.

May/August 2020 graduates: Your diploma cover will be mailed separately from your diploma.

I received a diploma cover but not my diploma. Why is that?

December 2020, May 2021, and August 2021 graduates: Your diploma will be mailed along with your diploma cover. If the diploma cover does not contain your diploma, please contact the Office of the Registrar.

May/August 2020 graduates: Please note diploma covers will be mailed separately from diplomas. Please do not be alarmed if the diploma cover was delivered but it does not contain your diploma, the diploma will be delivered separately.

I received my diploma but not a diploma cover. Why is that?

May/August 2020 graduates: As diplomas and diploma covers are prepared by different vendors and mailed separately, it is to be expected one will arrive before the other. Please contact the Office of the Registrar if you have not received a diploma cover 30 days after your diploma was delivered.

Duplicate Diploma

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When will I receive the duplicate diploma I ordered?

In general, a duplicate diploma order will take 2-3 weeks for processing plus mail time.

Please expect the following timeline:

  1. Order is reviewed by the Office of the Registrar and a confirmation email sent: 2-3 business days
  2. Order is placed and processed by a 3rd party vendor: 2-3 weeks
  3. Diploma is mailed and delivered: While most orders will arrive more quickly, please allow up to 30 days for domestic mailing and 60 days for international mailing.*
    * Expedited service: 1-5 business days.

My legal name has changed since graduation, what name will be printed on the diploma?

The diploma will list the name currently on your student record. If your legal name has since changed and it is not currently reflected on your student record, we recommend you submit a legal name change request before placing an order. To submit a name change, follow the instructions available in this link.
You will be notified by email once the name was successfully updated, at which point you may place an order for a duplicate diploma that will list your current name.
If you place a duplicate diploma order under a name that doesn’t match the legal name in your student record, you will receive email communication from the Office of the Registrar seeking clarification before the duplicate diploma payment is approved.

Will the diploma look identical to my original one?

All diplomas, regardless of your degree or when you earned it, will be printed on 8X10 inch paper and have signatures of the current administration (UW System President, President of the Board of Regents and UW-Madison Chancellor).

Will the duplicate copy have a notation of not being the original?

No, a duplicate copy means an additional diploma. It will not have any notation or indication that highlights is as a duplicate or replacement. It will, however, have signatures of the current administration (UW System President, President of the Board of Regents and UW-Madison Chancellor).

I don’t know the exact month and year of graduation, what should I enter in the order form?

Please complete the form to the best of your knowledge. Each request will be reviewed by the Office of the Registrar to ensure it matches your student record.

What are the available shipping options?

Your order includes free USPS shipping for domestic and international orders. Please note this service does not include tracking.

Expedited shipping (optional) will allow faster, trackable shipping of your diploma at additional cost. Please note that while shipping time will be expedited, processing time will remain 2-3 weeks.

  • Domestic: UPS Ground (1-5 business days).
  • International: UPS Worldwide Express (1-3 business days)

Do I have to enter any information in “Name as it is to appear on Credential” field?

No, that is not a required field.

If your current legal name matches the one on your student record (“Current Name on Credential”), or if your current name has changed but you wish to order the diploma to be printed with the name on record- you do not have to enter any information in that field.

If your current legal name is different than the one on your student record (“Current Name on Credential”), entering your current legal name will indicate to the Office of the Registrar that you wish to change your name before the diploma order is processed. If you have indicated that a change is required, you will be contacted by our office with instructions to submit a legal name change before the order can be processed.

We encourage you to submit the name change before or immediately following the order to allow faster processing time. To submit a name change, follow the instructions available in this link.

The online order form refers to Credential, what is that?

The form is referring to the diploma as Credential.

Do I have to have a Paypal account set up to pay for the order?

No, you don’t have to have a Paypal account. Click the “Check Out as a Guest” when routed to the PayPal payment page.

I want to submit my diploma for an apostille. What do I need to do?

Apostille service is available through the State of Wisconsin Office of the Secretary of State. Please follow the instructions available here to submit your documentation for an apostille.

If you have your original diploma, you do not have to order a duplicate copy to submit for an apostille. You may email the Office of the Registrar with a picture/scan of your diploma and include your full name, date of birth and your current mailing address. We will prepare and mail you a true copy of the diploma that can be submitted to the Office of the Secretary of State.

If you decide to order a duplicate copy and have it apostilled, the Office of the Secretary of State will accept the printed copy of your diploma as an original document. However, if the duplicate diploma you plan to submit does not bear the same signatures of the governance in office at the time of your graduation (UW System President, UW System President of the Board of Regents and UW-Madison Chancellor), they might reject it and require a notarized letter from the UW-Madison Office of the Registrar.
In this case, after you have ordered and received your duplicate diploma, you may email the Office of the Registrar with a picture/scan of your diploma and include your full name, date of birth and your current mailing address. We will prepare and mail you a notarized true copy of the diploma that can be submitted to the Office of the Secretary of State.